Topic
1 Questions
1. When does a
communication emergency exist?
A. Whenever
the public is at risk
B. When there
is an earthquake in your area and the public is inconvenienced
C. When a
critical communication system fails and the public is inconvenienced
D. When a critical
communication system fails and the public is put at risk
2. Which of
the following describes the function of a Rapid Response Team (RRT)?
A. To handle
large-scale emergencies over an extended period
B. To deploy a
quick response in a very short time
C. To establish
and operate a storm watch prior to any emergency
D. To review
the effectiveness of an emergency communication group
Topic
2 Questions
1. Which of
the following best describes your main job as an emergency communicator?
A. Dispatcher,
organizing the flow of vehicles, personnel, and supplies
B. Weather
spotter
C. Radio
operator, using Amateur or served agency radio systems
D. Resource
coordinator, organizing the assignments of disaster relief volunteers
2. Which of
the following best describes the role of a modern emergency
communicator?
A. You are
strictly limited to communication tasks
B. You may be
asked to serve any function that includes communication
C. You do
anything a served agency asks
D. Discuss the
situation with the served agency, and develop an alternative solution
Topic
3 Questions
1. What mode
should be used to send a list of casualties?
A. VHF
repeater system
B. A secure
mode
C. Packet
radio
D. An HF net
2. What is the
pitfall that is common to telephone, cellular phone and trunked radio systems?
A. They do not
take advantage of the benefits of Amateur Radio
B. They are
all difficult to use
C. They are
seldom available at shelters and public safety agencies
D. They all
require the use of a complex central switching system that is subject to
failure in a disaster situation
Topic
4 Questions
1. Which of
the following best describes the ARES organizational structure?
A. ARRL
-District-Section-County
B. ARRL-Section-District-County
C. ARRL
-County-Region-Section
D. ARRL -State
- Region-Section
2. Which of
the following best describes the ARES chain of command within a Section?
A. Section
Manager-District Emergency Coordinator-Emergency Coordinator, Assistant
Emergency Coordinator -Section Emergency Coordinator
B. Section
Emergency Coordinator- Section Manager-District Emergency Coordinator-Emergency
Coordinator-Assistant Emergency Coordinator
C. Section
Manager-Section Emergency Coordinator-District Emergency Coordinator-Emergency
Coordinator-Assistant Emergency Coordinator
D. Section
Manager-Section Emergency Coordinator-Emergency Coordinator District Emergency
Coordinator-Assistant Emergency Coordinator
Topic
5a Questions
1. When emcomm
team members are called upon to operate on Public Safety Radio Systems, which
of the following may they NOT do?
A. Use special
"10 codes"
B. Use the
served agency's standard operating procedure
C. Use the
phonetic alphabet employed by the served agency
D. Engage in
casual conversations
2. When emcomm
teams work with a served agency, a number of assumptions are made. Which of the
following assumptions are true?
A. Amateur
radio operators can operate any communication equipment they encounter
B. There are
NO significant differences between amateur radio operating procedures and the
procedures used by the served agencies
C. Served
agencies must provide training if Amateur Radio operators are to be used
effectively
D. All
phonetic alphabets are essentially the same and are thus interchangeable
Topic
5b Questions
1. Which group
might an Amateur contact about community-preparedness efforts?
A. Neighborhood
Watch
B. Homeowners
association
C. CERT Team
D. All the
above
2. CERT is:
A. A national
certification program for ICS
B. A volunteer
program of trained people operating in teams under ICS protocols
C. A program
mandated by FEMA for all parts of the country
D. An
auxiliary of the Fire Department
Topic
6 Questions
1. Which of
the following procedures is best for using a microphone?
A. Hold the
microphone just off the tip of your nose
B. Talk
across, rather than into, your microphone
C. Shout into
the microphone to insure that you are heard at the receiving end
D. Whenever
possible, use voice operated transmission (VOX)
2. Which of
the following is always true of a tactical net?
A. Personal
call signs are never used
B. Personal
call signs are always preferred over tactical call signs (such as "Aid
3")
C. Personal
call signs are required at ten-minute intervals during a conversation or at the
end of your last transmission
D. Personal
call signs are required at ten-minute intervals during a conversation and at
the end of your last transmission
Topic
7a Questions
1. Which of
the following is true of Directed Nets?
A. There is
minimal direction from the Net Control Station
B. There is no
clearly assigned mission
C. They serve
only as Liaison Nets between several simultaneous nets during large operations
D. They are
used when the volume of traffic is too great to be handled on a first-come,
first-served basis
2. Which type
of net would handle non-formal communications for a served agency?
A. Health and
Welfare Net
B. Tactical
Net
C. Resource
Net
D. Traffic Net
Topic
7b Questions
1. What is a
major difference between an “open net” and a “directed net”?
A. The
presence or absence of full control by a Net Control Station
B. The
presence or absence of formal traffic
C. The type of
radio traffic on the net
D. The
approval or sanction of net operations by the FCC
2. Which of
the following is true of a “tactical net”?
A. The net is
used to acquire volunteers and handle assignments
B. The net is
used for the coordination of activities associated with future emergencies
C. The net may
be directed or open, but will usually have a Net Control Station
D. The net
handles only formal traffic
Topic
7c Questions
1. Packet
modes include which of the following groups?
A. FM packet,
HF packet and PACTOR
B. HF packet,
PACTOR and PSK31
C. PACTOR,
PSK31 and RTTY
D. PSK31, RTTY
and PACTOR
2. You are the
NCS of a net involved in an emcomm operation and you notice that some other
station is intentionally interfering with your net. Which of the following
represents your best course of action?
A. Shut down
the net and go home
B. Address the
interfering station directly and inform them of the error of their ways
C. Move the
net to an alternate frequency
D. Contact the
EOC and continue to operate
Topic
7d Questions
1. What is a
maximum amount of time a radio amateur can participate in a government
sponsored drill on behalf of their employer?
A. One hour
B. 72 hours
twice a year
C. There is no
limit
D. Never
2. What is the
maximum amount of time a radio amateur can participate in a non-government
sponsored drill on behalf of their employer?
A. One hour a
week
B. Never
C. There is no
limit
D. No limit if
it is for a hospital
Topic
8 Questions
1. Which is
the primary purpose of a “standby” NCS in an informal net?
A. To make
certain that the informal sharing of information flows smoothly
B. To
encourage others to join in the informal conversations
C. To upgrade
the net to formal status if it becomes necessary
D. To acquire
monthly service points
2. Which best
describes the primary mission of the NCS?
A. To train
net operators
B. To
understand the Incident Command System (ICS)
C. To help the
net move as much traffic as possible in the least amount of time, accurately
and effectively
D. To tune out
distractions and to focus on the job at hand in an often noisy and chaotic
environment
Topic
9 Questions
1. Which of
the following statements is true?
A. The NCS
should ask for check-ins immediately before reading the opening script
B. The NCS
should ask for check-ins just before reading the closing script
C. The NCS
should ask for check-ins immediately after reading the opening script and
periodically thereafter
D. The NCS
should ask for check-ins every ten minutes during the operation of the net
2. In which
order should messages be handled during an emergency?
A. Priority,
Emergency, Health & Welfare, Routine
B. Emergency,
Priority, Health & Welfare, Routine
C. Emergency,
Health & Welfare, Priority, Routine
D. Health
& Welfare, Emergency, Routine, Priority
Topic
10 Questions
1. What are
the requirements and qualifications of the ARRL Net Manager position?
A. There are
no specific requirements or qualifications for the position
B. Amateur
Radio license; full ARRL membership; and any appropriate local or Section
qualifications
C. An Amateur
Extra Class license; and the approval of ARRL Headquarters
D. The
approval of the emergency management agency holding jurisdiction in the area
2. To whom
does the Section Net Manager report?
A. Division
Director is responsible for supervising all Field Organization activity
B. ARRL HQ
staff is responsible for supervising all Field Organization activity
C. Section NMs
work under the STM and/or SEC, guided by a coordinated Section traffic or ARES
communications plan
D. Emergency
Management personnel
Topic
11 Questions
1. The Area
Nets include which of the following?
A. The
Eastern, the Central, the Canadian, and the Pacific
B. The
Eastern, the Central, the Mountain, and the Pacific
C. The
Central, the Mountain, and the Canadian
D. The
Eastern, the Central, and the Pacific
2. Which is
the purpose of a “hotline circuit”?
A. To move a
modest amount of routine traffic between two locations in a small town
B. To move a
moderate amount of traffic between two served agencies across the country
C. To move a
high volume of traffic between two locations during a disaster
D. To move a
high volume of holiday traffic across the country
Topic
12 Questions
1. What is the
purpose of a specialized net?
A. To work
with a government agency or EOC
B. To
determine what resources are available for service
C. To serve
and be customized for a specific served agency
D. For passing
of health and welfare traffic only
2. How should
a NCS plan prior to a Specialized Net?
A. Work with
the SEC, DEC, and EC
B. Meet and
plan with the served agency itself
C. Work with a
liaison specially assigned to the actual agency
D. All of the
above
Topic
13 Questions
1. When is the
Hurricane Watch Net normally activated?
A. Every
morning at 1000 UTC during hurricane season only
B. When a
hurricane is within 300 miles of making landfall
C. When a
tropical storm approaches a populated land mass
D. When a
tropical wave develops west of Africa
2. Does a
station have to be located in a hurricane area to be a member of the Hurricane
Watch Net?
A. Yes, the
net is made up solely of stations in hurricane areas
B. There is no
membership in the Hurricane Watch Net. Anybody can check in at any time.
C. No. The net
has a need for stations in Canada and on the west coast that can control the
net as propagation shifts to the north and to the west
D. No. The net
has a need for stations in the Midwest and west coast that can control the net
as propagation shifts to the west
Topic
14 Questions
1. The
preamble to an ARRL Radiogram message contains a block called
"Precedence". Which of the following represents the correct
precedence for an EMERGENCY message?
A. "URGENT"
B. "U"
C. "EMERGENCY"
D. "E"
2. ARRL
Radiogram messages contains a block called "The Check." Which of the
following is true of entries in that block?
A. The check
contains a count of the words in the entire message
B. The check
contains a count of the words in the preamble and the text of the message
C. The check
contains a count of the words in the preamble, address and text of the message
D. The check
contains a count of the words in the text of the message
Topic
15 Questions
1. As part of
an EMCOMM group handling message traffic in an emergency, you are asked to
forward a message that contains typographical errors. Which of the following is
your best course of action?
A. Delay
sending the message
B. Forward the
message exactly as received
C. Return the
message to the originating station
D. On your
own, correct the error in the message and forward it
2. When
delivering an ARRL numbered radiogram, which should be done?
A. Deliver the
message exactly as received
B. Deliver the
message exactly as received but add your own written explanation
C. Decode the
message into plain language before delivery
D. Deliver the
message exactly as received but add your own verbal explanation
Topic
16 Questions
1. Aside from
the Incident Commander, there are four other major operating sections within an
ICS. What are they?
A. Planning,
Operations, Logistics and Public Relations
B. Personnel,
Planning, Operations and Finance/Administration
C. Planning,
Operations, Logistics, and Finance/Administration
D. Payroll,
Finance/Administration, Logistics and Operations
2. What is an
emcomm group's relationship to the ICS structure during an incident?
A. The emcomm
group always serves within the Logistics area
B. The emcomm
group may or may not be a formal part of the ICS structure
C. The emcomm
group always serves the Task Force leader directly
D. The emcomm
group always serves the Incident Commander directly
Topic
17 Questions
1. Among the
following, which are the most important items of information to include in your
jump kit?
A. ID cards
and other authorizations
B. Field
cookbook
C. Automobile
repair manual
D. Instruction
book for your chain saw
2. If you are
assigned in advance to a particular location for emcomm operations, what is the
least important thing to know in advance?
A. The escape
routes from the facility itself
B. The regular
business hours maintained at the facility
C. The
availability of radio equipment at the facility
D. The
location of your operating position and the planned location of the antenna
Topic
18 Questions
1. In
considering antennas for VHF/UHF radios, which is the best rule?
A. High
transmitter power is more important than having a good antenna
B. Transmitter
power and antenna selection are equally important
C. A good
antenna is more important than high transmitter power
D. If properly
used, "rubber ducky" antennas can compensate for low transmitter
power
2. Which of the
following statements about ARES deployment clothing is true?
A. Three years
(until 2013) are being given to “wear out” and replace older clothing
B. The
standards increase recognition and acceptance of ARES units
C. The
standards apply only to clothing worn on actual ARES deployments
D. All of the
above
Topic
19 Questions
1. What is an
"emcomm activation liaison" for a served agency?
A. A phone
answering service employed by the agency
B. An
automatic paging service employed by the agency
C. An agency
employee who arrives early to turn on the equipment
D. A member of
an emcomm group who is alerted first by the agency
2. Which of
the following statements is true about the NCS?
A. The NCS is
so important that it should never be assigned on a temporary basis
B. The NCS is
so important that temporary assignment as NCS should be limited to only one
member of the group
C. The NCS is
so important that several members should be trained to take on the duties until
the assigned NCS checks in
D. The first
member to sign on to a net is always the NCS for the duration of the incident
Topic
20 Questions
1. You are to
brief the staff of a served agency about privacy on Amateur Radio. Which of the
following is the most accurate statement you can make?
A. Speaking
quietly into a microphone assures that no one will overhear private information
B. It is
permissible to use code words to assure privacy on the air
C. There is no
privacy with Amateur Radio voice communications
D. There are
NO methods by which the security of any message can be assured on Amateur Radio
2. In
preparing to leave a site after an emcomm event, which of the following actions
is NOT appropriate?
A. Clean up
any mess, discard trash, and move furniture back to its original position
B. Unpack all
desk items that you have placed in boxes and put them back in their original
locations
C. Thank all
of those who worked with you
D. Repair any
relationships that may have been strained during the event
Topic
21 Questions
1. Which of
the following will NOT limit VHF simplex range?
A. Terrain
B. Output
Power
C. Antenna
Gain
D. Digipeaters
2. Which of
the following is a good means of dealing with stress during an emcomm event?
A. Take every
comment personally
B. Pay no
attention to other team members; let them handle their own problems
C. To reduce
personal stress, insist on working more than your own shift
D. Prioritize
your actions - the most important and time sensitive ones come first
Topic
22 Questions
1. Which of
the following is TRUE about the personal gear you bring to a long-term
incident?
A. Include
several pairs of warm cotton socks
B. Lightweight
summer clothing is all you will ever need
C. Keep spare
eyeglasses or safety glasses/ goggles in a hard-shell, felt-lined storage case
D. As a
volunteer communicator, you will need to bring specialized protective clothing
2. Many
disaster assignments are in unsafe places. Which of the following is TRUE about
such locations?
A. Always plan
an escape route from buildings and hazardous areas
B. Always plan
more than one escape route from buildings and hazardous area
C. The only
dangers that you need be concerned with in any location are fire, flood, and
falling debris
D. Dams,
bridges and buildings can generally be thought of as "safe zones"
Topic
23 Questions
1. A Joint
Information Center is established to:
A. Formulate a
unified voice and message
B. Dispel
rumors
C. Provide a
central location for media questions
D. All of the
above
2. You are
involved in an ARES deployment but not as a PIO. A reporter shows up at your
location and starts to ask you questions. What should you do?
A. If
possible, refer them to the JIC, designated Lead PIO or ARES PIO
B. If
possible, refer them to the EC or DEC
C. Refer them
to the Unified Commander
D. Be
friendly, tell them what you are doing and how the operation is going
Topic
24 Questions
1. Which can
you NOT use to identify your transmissions on Citizens' Band radio?
A. Your
Amateur call
B. Your “handle”
C. A
self-assigned identifier
D. A tactical
call sign
2. Which is
the best course of action for summoning help via CB?
A. Use channel
1, since the lowest frequency has the longest ground-wave signal
B. Call at
regular intervals on Channels 9 and 19 for a response
C. Call only
on channel 9, since it is designated for assistance and emergencies
D. Say
"Break-Break" or "MAYDAY" on any channel
Topic
25 Questions
1. Which
organization handles health and welfare messages on behalf of the victims?
A. Department
of Homeland Security
B. Hurricane
Watch Net
C. National
Weather Service
D. American
Red Cross
2. What is the
usual situation in a disaster after the initial 72 hours?
A. The
disaster area remains in virtual isolation
B. The
disaster is over and everybody can go home
C. A few
victims still need assistance
D. Communication
systems are back to normal
Topic
26 Questions
1. Which
federal agency is responsible for warning the public about hazardous materials
containers and shippers?
A. Federal
Emergency Management Agency
B. Federal
Response Plan
C. National Communications
System
D. Department
of Transportation
2. Before
transmitting in the area of a HazMat incident what should you always do?
A. First
identify the agents by reading the placard or container labels
B. Be far
enough away so that no vapors or fumes are present
C. Wait to
report the incident until police or fire officials have arrived
D. Take action
to stop or contain any agents that might be leaking
Topic
27 Questions
1. What should
you do if you hear an unanswered marine distress call?
A. Contact the
nearest Coast Guard facility and advise them of the call
B. Answer the
caller immediately and ask what the emergency is
C. Get in your
own boat and attempt a rescue
D. Listen for
a response. If none, respond and gather all information possible and then
contact the nearest Coast Guard facility
2. When must
you identify yourself on VHF-FM marine radio?
A. Only on the
initial call
B. Only on the
initial call and the final call
C. Only on the
original call and then every ten minutes
D. On all
transmissions
Topic
28 Questions
1. Which of
the following describes your purpose as an emergency communicator?
A. To operate
the radio
B. To
coordinate communications for the EOC
C. To provide
accurate and rapid transfer of information from one place to another
D. To provide
internal communication support to one (and only one) responding agency
2. During an
emergency, you are using voice transmissions to pass messages. Which of the
following "guidelines" should govern your action if you were asked to
transmit the names and addresses of victims?
A. Transmit
the information exactly as presented to you
B. Use a
pre-established code to transmit the information
C. If absolute
privacy is required, do not transmit the information by Amateur Radio
D. Switch to a
digital mode and be assured of complete privacy
Topic
29 Questions
1. Which of
the following was NOT recommended as a means of practicing actual emcomm
skills?
A. Regularly
scheduled nets
B. On-air
training sessions
C. Discussion
groups
D. Public
service events
2. What is the
purpose of the ARRL’s Public Service and Emergency Communications Management
for Radio Amateurs course?
A. To review
the skills and knowledge presented in this course
B. To provide
training for prospective Emergency Operations Center Managers
C. To prepare
individuals for the jobs of NCS and Net Manager
D. To prepare
individuals for management level jobs such as EC, DEC or SEC or other
leadership or training roles